Via is committed to buying, roasting, and retailing specialty coffees. Our job is complete when that coffee hits your cup. Whether you are simply enjoying your morning brew or you’re fine-tuning and obsessing over your coffee’s nuances, you can trust that Via is roasting and presenting the best we can offer.

When will the coffee ship?
We roast coffee daily. Once you place your order, you can expect it to be roasted and shipped within 48 hours. Orders placed closer to the weekend may have to wait longer.

How long will it take to get to me?
Delivery time is dependent upon how far you are from Estes Park, Colorado but is anywhere from 1-6 days. Once your order is shipped you will recieve an email with your tracking number.

Do you ship internationally?
We do! If you have questions regarding your international order please feel free to email us at info@viabicycles.com before you place your order.

Can I have the coffee ground?
Of course you can. We strongly encourage you to grind your own coffee to achieve an optimum flavor experience but we will grind coffee upon request. Select the appropriate grind in the shopping cart.

Why can’t I get the same coffees year around?
Like all produce, coffee is seasonal. With our sights focused on quality, we purchase our coffee during harvest and only feature it while it lasts, usually about three or four months. We know it can be frustrating to fall in love with a coffee and then have it soon disappear, but think about how exciting it will be next year when its season rolls back around.

How should I store my coffee?
Simply use the bag your coffee comes in, keeping it rolled up tightly and out of the sunlight. We encourage you to use your coffee within one month of the roast date and keep it away from the freezer.

How should I make my coffee at home?
There are numerous ways to make coffee and no single way is correct. But here’s some main pointers:
1. Use filtered water. Water makes up 90% of your final product, so water quality plays a huge role.
2. Make sure your water is between 200-205 degrees Fahrenheit. This is necessary to properly extract the awesome flavor.
3. Grind coffee fresh right before brewing.
4. Use roughly 10 grams of coffee for every 5 ounces of water.
5. Have fun and drink responsibly!

Who do I contact with questions regarding my online order?
Email info@viabicycles.com